TOPIC: TR repeatedly lost my data

TR repeatedly lost my data 15 years 3 months ago #1925

RadoslavCap Offline Senior Boarder Posts: 52 Karma: 0	Last two days when I started TR a I get following error: www.racap.net/TR/TRLostData.png What it means and mainly how to prevent this error which loose my data(!) from last session. Thank for help. Attachments: ...ata.png (0KB)
	Last Edit: 15 years 3 months ago by RadoslavCap. The administrator has disabled public write access.

Re:TR repeatedly lost my data 15 years 3 months ago #1934

pablo
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Fresh Boarder
Posts: 7
Karma: 0

Hello there Radoslav,

the error message you provide is not very useful for the general public, perhaps it can trigger something for the actual developers, but it gives me no clue :)

I would suggest you to look for a log file that ThinkingRock usually leaves behind (I have never instructed TR to do so but it is generated by default). On Unix systems, including Linux and probably OS/X you can find the log file on your home directory, e.g.:

/home/user/.thinkingrock/tr-3.0.3/var/log/messages.log

Obviously you should replace the username ('user' in this example) and the actual version of TR you are using :)

If you were unable to locate the log file, and assuming you are on a Unix machine, try

ls ~/.thinkingrock

or open a file explorer and browse

~/.thinkingrock

Cheers!

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Re:TR repeatedly lost my data 15 years 3 months ago #1936

claire Offline Moderator Posts: 1383 Thank you received: 62 Karma: 67	Please send us the log file (View.EDI Log) to our email contact address.
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Re:TR repeatedly lost my data 15 years 3 months ago #1938

RadoslavCap Offline Senior Boarder Posts: 52 Karma: 0	Email with required information have been sent.
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